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- Improved customer experience: Customers can access order status, track shipments, view invoices, and manage accounts independently, reducing reliance on customer service.
- Increased efficiency: Automates tasks like order tracking and invoice inquiries, freeing up internal resources for other activities.
- Enhanced communication: Provides a single platform for communication, simplifying interactions and improving transparency.
- Data accuracy: Real-time data access ensures customers have the latest information, leading to fewer errors and disputes.
- Reduced costs: Eliminates manual tasks and improves operational efficiency, saving time and money.
Experlogix Digital Commerce Platform
When you want an out-of-the-box portal.
The Experlogix Digital Commerce Customer Portal is an award-winning, cloud-based SaaS solution that offers your customers the convenience of online self-service 24/7, 365 days a year.
This out-of-the-box implementation will streamline and automate your sales and customer support processes and allow your customers to order directly into your ERP system, anytime and anywhere.
ERP + customer portal integration benefits:
- Real-time ERP integration
- Streamline and automate business processes
- Reduce customer service costs
- Improve customer service experience
- Provide 24/7 customer self-service
Applications Platform Client Portals
When you want a portal platform that can be customized to your unique needs.
Applications Platform provides you with fully integrated B2B portal software and Product Information Management solutions to transform your business.
- Improve productivity
- Increase company revenue
- Reduce development costs
- Reduce risk
