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Omnichannel Promotion Pricing Services (OPPS)

Achieve consistent promotional pricing across all sales channels

Promotions are essential for driving sales across various channels. However, inconsistent pricing calculations in different systems can lead to discrepancies, hindering a seamless customer experience, and potentially creating customer confusion and impacting satisfaction and loyalty.

SAP’s OPPS is a cloud-based tool that calculates the effective sales price for customers, taking into account promotional rules and regular pricing.

By centralizing pricing and promotion information, OPPS prevents discrepancies between systems and guarantees consistent promotional pricing throughout all sales channels.

 

Supercharge Your Brand & Create Happier Consumers

Build brand loyalty by ensuring a consistent customer buying experience with consistent price and promotion data across all sales channels.

Increase revenue through higher customer satisfaction and greater customer loyalty.

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How Businesses Are Using OPPS

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SAP Omnichannel Promotion Pricing Service (OPPS) Overview

  •  Promotion Management: Create and manage promotions directly within the OPPS platform.
  •  Data Import: Upload regular product prices and promotional rules to the cloud.
  •  Price Calculation: Determine the final selling price for products based on promotions and customer context.
  •  Data Access: Retrieve pricing and promotional information.
  •  Data Cleanup: Remove outdated pricing and promotional data.
  •  Configuration: Customize calculation settings (e.g., rounding rules).

OPPS extends the pricing detail within SAP S/4HANA Cloud Public Edition

SAP Omnichannel Promotion Pricing is a cloud-based solution that helps you manage promotions across various sales channels, including SAP S/4HANA. You can set up rules to determine eligibility for promotions and the associated rewards. This solution integrates with pricing and sales order management. When a sales order is created, the system automatically checks for applicable promotions. If eligible, the system calculates discounts or free goods and adds them to the order.

As a cloud-based service, OPPS makes consistent promotional pricing information available to any SAP cloud ERP. SAP Business Technology Platform (BTP) offers a robust ecosystem for integrating various SAP and non-SAP applications. Achieve seamless connectivity between SAP OPPS and SAP S/4HANA Cloud with the help of SAP’s BTP. 

Who does OPPS Benefit?

Explore this sample use case.

As a fashion retailer with both online and physical stores, you want to ensure consistent promotional pricing across all channels.

Scenario:
Promotion 1: 50% off a scarf when purchasing pants and a shirt.
Promotion 2: 5% off the total purchase for orders exceeding $100.

Goal:
Display the effective sales price (regular price minus discounts) to customers at checkout, regardless of whether they shop online or in-store.

Solution:

  •  Integration: Connect your online store and POS systems to the SAP Omnichannel Promotion Pricing service.
  •  Calculation: The service determines the final selling price by applying promotional rules based on the products in the customer's cart.
  •  Display: The calculated prices and any additional rewards are displayed to the customer at checkout.

Benefits:

  •  Consistency: Ensures unified promotional pricing across all sales channels.
  •  Customer Experience: Provides a seamless shopping experience for customers, regardless of where they purchase.
  •  Efficiency: Streamlines the pricing process and reduces the risk of errors.

Resources

Creating a Unified View of Pricing and Promotions for Consistent Omnichannel Experiences
Read the success story.
Explore the SAP S/4HANA Cloud Public Edition Solution
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