Cloud Application Management Services

Application Management Service (AMS) encompasses several critical components to ensure optimal system performance and alignment with business objectives.

With 13 years of Public Cloud ERP experience, Navigator Business Solutions understands the critical role that SAP systems play in your organization's success. Our Public Cloud Application Management Services (AMS) are designed to ensure your SAP environment operates optimally, allowing you to focus on your core business objectives and leave the system management to us.

Certified Expertise:

Utilizing SAP S/4HANA Public Cloud-certified consultants who continuously update their skills ensures that we, as a provider, deliver knowledgeable and efficient support, maintaining the system's reliability and performance.

Comprehensive Support Services:

This Public Cloud service includes ongoing application monitoring, testing, issue resolution, and end-user support. It is specifically designed to address challenges within core SAP S/4HANA Cloud Public Edition and extends support to third-party integrations and custom enhancements.

Flexible and Scalable Solutions:

Offering adaptable service models that can be adjusted as business needs evolve allows organizations to scale operations efficiently without compromising service continuity and quality.

Proactive System Monitoring and Maintenance

Regular system health checks, performance monitoring, workflow, and process monitoring help in identifying and addressing potential issues before they escalate, ensuring continuous system availability.

Strategic Advisory Services:

Beyond operational support, Navigator offers strategic guidance on system optimization, process improvements, and leveraging new SAP functionalities to drive business innovation and growth.

🗝️ Key Features of Cloud AMS:

Tailored Support: We customize our AMS offerings to align with your unique business needs, ensuring that our support enhances your operational efficiency.
Proactive Monitoring: Our team utilizes advanced monitoring tools to detect and address potential issues before they impact your operations, minimizing downtime and maintaining system integrity.
Continuous Improvement: We regularly assess a customer’s usage and experience to refine and optimize your SAP environment to enhance performance, scalability, and cost-effectiveness.

By partnering with Navigator Business Solutions for your SAP Cloud AMS needs, you gain a dedicated team committed to the continuous optimization and support of your SAP environment, empowering your business to thrive in a competitive landscape.

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Personalized, Business-Focused Support

At Navigator Business Solutions, we prioritize your unique business needs through regular cadence meetings - weekly, monthly, and quarterly. These sessions allow us to tailor our AMS support based on real-world usage and business goals, helping increase user adoption and satisfaction across your organization.

Business team having video conference in the conference room

Strategic Optimization That Delivers Results

Our Application Management Services are built to help you realize the full potential of your SAP investment. We work closely with your team to refine business processes, eliminate inefficiencies, and chart a clear path for innovation, all while helping lower your total cost of ownership.

Scalable, Cost-Conscious Delivery Model

We offer a flexible support model that combines offshore, nearshore, and onshore resources to provide the right expertise at the right time. This approach ensures both operational excellence and cost efficiency as we manage, maintain, and evolve your SAP environment.

How an SAP Partner Can Be Your Long-Term Ally

U.S.-Based Expertise, Always Within Reach

Navigator Business Solutions proudly delivers SAP support from a team based in the United States. Our domestic presence ensures clear communication, real-time collaboration, and a deep understanding of regulatory and industry-specific requirements. With direct access to experienced consultants who are aligned with your time zone and business culture, you can count on faster response times, higher service quality, and support that truly understands your operational landscape.

Navigator Business Solutions, US Office Map

End-to-End AMS: Supporting Every Stage of Your SAP Journey

Navigator’s Public Cloud Application Management Services span the entire SAP lifecycle - from implementation and stabilization to ongoing optimization. We provide comprehensive, continuous support designed to maintain system performance, enhance functionality, and evolve your SAP environment as your business grows.

How does Navigator help drive business success with Cloud AMS?

Navigator Business Solutions collaborates closely with your team to ensure success through every phase, whether you're…

🔁 transitioning systems
✅ managing day-to-day operations
⚙️ optimizing performance
🌱 undergoing full-scale transformation

Our proactive approach to change management helps your organization adapt seamlessly and drive continuous improvement.

What is Public Cloud Application Management Services?

Cloud Application Management Services (AMS) refer to the outsourced support and optimization of cloud-based enterprise applications, such as SAP S/4HANA Cloud Public Cloud. Rather than relying solely on internal IT resources, businesses can partner with experienced service providers like Navigator Business Solutions to oversee the day-to-day management, monitoring, and enhancement of their cloud SAP environments.

Our team acts as an extension of your business, securely accessing your systems remotely to perform tasks ranging from routine maintenance and issue resolution to strategic improvements and user support. With deep expertise and best practices developed across industries, we help ensure your SAP cloud landscape is stable, scalable, and aligned with your business goals.

Why Consider Public Cloud AMS Services?

Whether your organization needs occasional guidance or full-scale support, the right AMS partner will assess your unique environment and build a tailored strategy to move your business forward. From reducing IT overhead to scaling operations and improving responsiveness, working with an experienced AMS provider can drive meaningful results across your enterprise.

Here are five key benefits of partnering with an Application Management Services provider:

Reduced operating costs
Scalability
Technological advancement
Internal flexibility
Faster response time

How is Public Cloud AMS different from traditional IT support?

While traditional IT support often reacts to issues, AMS is proactive. Focused on continuous improvement, monitoring, and alignment with your business goals. It’s about more than keeping the lights on; it’s about driving value.

Do I need AMS if I already have an internal IT team?

Absolutely. AMS providers like Navigator act as an extension of your IT team, bringing deep SAP expertise and best practices to complement your internal capabilities. This partnership can free up internal resources to focus on strategic initiatives.

Is AMS only for large enterprises?

Not at all. Businesses of all sizes can benefit from AMS. In fact, small and mid-sized companies often find it especially valuable because it provides access to high-level expertise without the cost of a full in-house team.

How quickly can we get started?

Implementation timelines vary, but Navigator Business Solutions offers a streamlined onboarding process to ensure minimal disruption. We work with your team to prioritize key areas and set a roadmap for short-term wins and long-term success.

Cloud Application Management Services (AMS)